Android TV & Google TV setup guide
These steps help prepare an Android TV or Google TV device for compatible apps. Exact menu names vary between manufacturers and software versions.
1. Connect your television
Complete the TV's initial setup and connect it to your home network using the on-screen instructions.
2. Check date, time and region
Make sure automatic date, time and time-zone settings are enabled where available. Incorrect device time can cause sign-in and connection errors.
3. Install apps from a trusted source
Use Google Play or the app developer's verified installation instructions. Check the app's compatibility with your TV model.
4. Update the TV software
Open Settings and look for System, About or Software Update. Install updates offered by the manufacturer.
5. Fix an app that keeps closing
Restart the TV, check storage, update the app and operating system, then reopen it. Clear cache only through the TV's normal settings where available.
6. Improve Wi-Fi reliability
Move the router or TV to reduce obstacles, restart the router if your whole home connection is affected, or use Ethernet if supported.
Frequently asked questions
Are Android TV and Google TV identical?
They share Android TV foundations, but the interface and available features can differ by device and software version.
Why is an app missing from the store?
The app may not support your model, operating system or region. Ask the app provider for compatible options.
Is a factory reset the first fix?
No. Try restarting, updating and checking storage first. A factory reset removes device settings and should be a last resort.